Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11917 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 11,917 reviews
  • Rated 5 out of 5 stars

    Protecting with a plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option to protect my purchase! After losing a laptop in a fall off the side of the bed I am always willing to buy a plan when buying new! Thankful for good options and prices to accomplish this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope they are there if I need support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if I have needed to us it yet so it is hard to review here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer coverage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me comfort to know if anything happens I am covered. Living with teenagers and little kids it gets crazy. It’s good to know geek squad has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Good guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy who helped us was really nice and knew what he was talking about. Very very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you!! I like best but. Alot of selections. Good prices. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you!! I like best but. Alot of selections. Good prices. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I got this since the reason I replaced the previous computer was a staff member who spilled water all over the keyboard....this is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with the repair!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is great! I've had to use it once and they really stand behind their service. Will continue adding this to my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a really good laptop and what to have covered just in case something happens, that is why I purchased the GREEK SQUAD accidental protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase the plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the plan. If you need it, they’re there for you. Good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it was a great gift for him for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad actually helps. These professionals are trained. I like how they ease my worries and explain what the issue is and how it’ll be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 1-Year Accidental Geed Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only needed it for the one year since my computer and printer stays in one place only, so didn't have to worry about anything happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection plan.This protection plan support helped me to repair my laptop screen and the specialist did it very well and and absolutely free.I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need for computer definitely just in case since mine seems to act up I can access this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colorado!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the screen/display, the storage, the Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen went blank, took it in for repair and they took care of it and fixed it like new. pleasant, helpful, friendly, great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful with my laptops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always impressed with Geek Squad. Definitely worth having. Repairs cost too much without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my laptop from getting a virus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents walk me through my laptop to eradicate some spyware and virus that had gotten on the laptop. The Geek Squad is "dope" (that means they were great)!!

    I would recommend this to a friend