Customer Ratings & Reviews

I have not needed to use Geek Squad services with my current laptop, but I have received excellent value in the past by getting a free replacement of a laptop that died in just a few months.

I never worry about my purchases. The squad is always and ready to help. Thought I would have to throw out my computer, but they fixed it and I'm very happy.

This was definitely a great purchase. I recommended it 10/10.

This warranty pays for itself! It gives me the confidence that if anything goes wrong with my computer greeksquad will be right there to fix the problem

Not much to say about this. Cool to have a year of protection from Geek Squad on my laptop. So far nothing has come up but it's nice to know we have it.

Although I've never used this support on the product I purchased yet, I've used Geek Squad for support on many other items and it's well worth to have this support.

Good service offered by the geek squad representative, though helpline service can be improved

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I definitely recommend adding any geeksquad protection to your electronics. I’m covered for physical damages and malfunctions.

Geek Squad is the squad for me! Always good to have help from them.

Wanted to make sure that I was covered with my new laptop purchase. Geek squad is always reliable when needed. This is a great service to have.

Excited to use the 2 year warranty if accident happens. Good for me since I am not a frequent purchaser of electronics.

I’m so happy I bought the protection because you never know what might happen and I’m in college and I travel a lot with it so I’m glad I got the protection!

The coverage is invaluable if it's a portable item.

I chose to have a 3 year Geek Squad protection plan so that if ever need a repair the cost would be covered.

They were able to transfer a bunch of files from my old tablet to the new computer and sat down with me to ensure everything looked good.

The agents gave me full credit on a best buy card so I could be able to buy a better laptop!

Why not take advantage of the discount on a great service/product. You know you will have your "electronic gadget" for longer than a year.

I bought geek squad protection, but thankfully did not get to use it. I have peace of mind thinking that if anything happens, I have geek squad to take care of it.

Have not had to use it yet but have heard great things about Geek Squad service. They have a great reputation locally Hopefully will never have to use it