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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11940 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 11,940 reviews
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been happy with my Geek Squad experiences! I recommend getting this coverage on all big ticket items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You might not think you need it, you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely worth it, always helped me when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome to that i have this plane if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad very attentive workers very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great job thank you queen squad very friendly attentive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I do not need this protection but I have been pleased with the geek squad service in past purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection for our expensive devices. Peace of mind is priceless! Can't go wrong with a little extra protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teenagers are hard on computers. The Geek Squad had managed to salvage several accidents for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use the protection plan but if I do I know it’ll be worth it rather than having to pay for the all the repairs in it out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it 3 stars because we haven’t had to use it yet, so I will update if anything changes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the warranty for my nieces TV and it went out. I had no problems getting a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased the insurance for my laptop because you never know if something will happen, so be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, a timely and very useful item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, a timely and very useful item. It is necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. I recommend this warranty for younger kids using an electronic device. I was able to get my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud installed apps for my child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were a great help and answered all my questions and concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awsome. Always buy it with everything I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother and it has been a huge help from the little to big tech issues.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad Saved my business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An essential if you're serious about your technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a teenage boy this was a no brainer! We haven't had to use it yet, but knowing it is there makes it worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped optimize and transfer from my previous machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my electronics from best buy because of the Geek Squad protection plans. Great value and piece of mind

    I would recommend this to a friend