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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11940 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 11,940 reviews
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them yet as I have only had the computer for a month, but I have used them in the past and they are AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good protection plan! They did right by me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad service 4 times now. It’s great when you need it. Usually get appointments right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely suggest getting Geek Squad Protection! Our cat broke one of the keys off 2 days after getting it, and they fixed it for zero cost and hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, very efficient and cordial on there help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased that I have the 3 year protection on my laptop, I feel safe a secured knowing that I protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind in the event something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always bought the protection on all devices we've purchased. And you can never be too careful. You'll need sometime

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Worth It?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad seems a little too expensive for the service they provide. They were going to charge me $125 just to assess my computer without even knowing what the problem was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD VERY SMART ABOUT PRODUCT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRODUCT IS WORKING GOOD BUT PROTECTION OFFERS GOOD REPLACEMENT POLICY. GEEK SQUAD ANSWERED ALL MY QUESTIONS NO PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without it! The first issue I had was the laptop didn't recognize the adaptor. They fixed it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are very helpful, courteous & accomadating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop isn't cheap. So it’s best to have a service policy for repairs or replacement when things go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty give my wife and I additional comfort knowing that if anything goes wrong we're covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Geek Squad helped me get my laptop ready and set me up with a great two year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service... thank you.. very happy..my son is happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and great customer service.. satisfied customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service and will recommend people to add it on their new electronic, really work it. Best people in 14 union square

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. G. G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get insurance qith electronics. It will always come in handy. As well as installations for stereos.

    I would recommend this to a friend