Customer Ratings & Reviews

I didn’t need to have Geek Squad for anything, but glad I took the service none the less.

Love the peace of mind knowing if something happens, professionals will be available to help!

If you're new to Best Buy, trust me, you want their service plan! It's always worth it & they always provide the best service! They make it right or they make it new!

I guess it's nice to have but it's expensive for a product you hope you never have to use.

I’d only buy this if you can keep track and make sure to use it before it expires.

I do not buy a laptop or iPad without also getting the Geek Squad protection. My iPad stopped charging after 8 months and Best Buy ended up just sending me a new one.

I was surprised its transferable, my laptop was replaced the accidental protection was transferred to the new laptop

Always get Geek Squad protection for a student's Chromebook - so many things can happen, well worth the money

The Geek Squad set-up my new laptop and made sure everything was working right. It's good to know the Geek Squad is ready to help.

The Geek Squad are amazing as I use them for my laptop needs. Therefore, I purchased this service for my grandson laptop.

I got this for when I bought my last laptop. It is a good feeling to know you have insurance if something goes wrong with a product.

What can I say? Get the warranty it’s better to have it then not need it then to need it and not have it.

Best Buy has the best warranty service. Definitely worth spending little extra for your product protection

Good coverage plan, I purchase these plans with a lot of higher prices electronics, just because you never know

Always purchase geek squad protection for my pruducts.never had a problem because they always respond and take care of it.

They helped a lot! Only missed one thing installing Office 365. And we don't know how. Otherwise they are a great group of Agents

I like getting this whenever I get a new computer.

Excellent service. Item delivered as it should. Still waiting to get free security suite

I used their services and everyone is nice. I had a new person being trained in and she didn't get the notes right and so I had to make multiple trips to the store and all the issues with my computer did not get fixed. I had to come in for another attempt at fixing the issues and now they have my computer again for weeks. It's frustrating and there are other fixing companies that do quicker turn arounds if you don't have the ability to let go of your computer for weeks.

I’m so happy to have had geeksquad on my side when i need my laptop screen replaced! They were super friendly and helpful! Plus it was fixed in a timely manner!