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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 11,941 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty money can buy never have no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    holy cow yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about this!!!!! every thing is super easy to handle and work with and so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet used the protection plan I just hope if and when I get to use it will be an easy process for our product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nessacery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything at Best Buy TVs computers printers stereo systems get this protection it will save you from putting out hundreds of dollars in the end .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my purchase. always free stuff to complement your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Protection is a must. I have it on all of my technical equipment in my family. Have used it successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option of adding this protection to my purchases. The Geek Squad has never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful. They know mostly every problem your device could have and they know how to fix it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic insurance that covers the basics don't know what else to tell you. Try to get it replaced instead of fixed before they put on unnecessary applications on your device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had damage his Chromebook and it needed repair. Because of the Geek Squad I did not have to pay out of pocket for any repairs. Worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they helped us with our problems would not leave home within out it good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth to get the warranty on your products. Comes in handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helped with a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how responsive Geek Squad is. they helped diagnose a problem with my computer. It was not good news but at least they did not charge me for the advice and testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong buying Geek Squad protection. No one plans on accidents so this is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say they will replace or fix my device if something was to go wrong so I am at ease knowing geek squad has got my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer looks and works amazing after installing, bought it for my sister in-law, she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So why would you NOT buy protection? It's been a blessing each time we've used it over the years. #coachdeenamcd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy w/ every major purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet but it just makes it nice to know I have the option to use it if I need to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad failed to fix my keyboard, its ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These squats pretty good. But one time I sent my laptop in and an arrow key fell off. They put in the space bar correctly, but the backlights were broken by the end of it, and the arrow up key fell off.

    I would recommend this to a friend