Customer Ratings & Reviews

Excellent job by the Geek Squad! Excellent job by the Geek Squad!

Best way to be protected on your equipment is to get your Geek Squad Protection.

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Always get warranty on all my products! So helpful and worth the few extra money to get it.

Geek squad protection plans is awesome. It’s one of the best things money can buy.

you need this in order to have a device fixed, i highly recommend getitng it with your device purchase.

Hope ya have an accident in the first year. 1-Year Accidental Geek Squad Protection

This was a very awesome product that I purchased whenever I need help they are always there

Geek Squad is a great service. It pays for itself the first time you need to use it.

Always get the geek squad protection. Always. Youll regret not having it

I haven't had to use the service yet but I hope when the time comes that it will be useful.

Never needed it but better have it and not use it then not have it and need it

Service was good didn't renew it because for me it was to pricey but i recommended it

Great protection in case anything goes wrong. They know what they're doing

Much needed for any purchase of electronics over $300

Always bget it fopr anything I buy at Best Buy. Piece of mind and affordable.

The service came in handy when I needed it. I will continue using this service.

Best thing to have but you hope you never use it. I hope to never use this option.

I admit I went back and forth on this as I rarely move my Laptop. At the end I went with it.

My protection plan is good and is working well for me, its a good thing i got it