Customer Ratings & Reviews

Peace of mind is important! This is a great warranty and must have for electronics!

Luckily I haven't needed to use the protection. Geek Squad is usually pretty good.

I signed up for the protection plan ($179) but shouldn’t have. When my covered laptop broke, I turned it into geek squad for repairs only for them to charge me an additional $49 to tell me they couldn’t fix it! They did give me a giftcard for the value of the laptop but between the planner and repair fee that cost me almost the same amount, so it was pretty much a wash. I am very disappointed and feel lied to about what the protection plan covers.

The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

We've always had this protection. Would not be w/o it.

Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.

Great people to have on the other end of the phone or chat line. They are there 24 hours friendly, and dependable.

This protection is both valuable and affordable. I feel like they will help with so much

GREAT TO HAVE PEACE OF MIND! NO NEED TO WORRY! ABOUT PROBLEMS

This gives you piece of mind. Knowing you are protected. Great customer service.

Purchased 3 years Hoping do not need but his last computer he spilled coffee on. Would have been great to have had. M

I Love geek squad . I buy this with every purchase.

Definitely get this geek squad protection if you may not know how to fix computers it'll be worth it and save you a lot of money.

Highly recommend for any electronics . Not bad if anything breaks

haven't had to use it and really hope I don't but I like the piece of mind!

Great plan with your TV package. They will come out to your home and test everything.

Had no issues at all with this computer. Have not had to contact Geek Squad at all.

Purchased the 1 yr geek service, for added protection or issues

These guys know what they are doing and explain things so you can understand

This was the one for me. I am glad I asked the Sales Rep in the store for advice.