Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11943 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 11,943 reviews
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but thankful that the option was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely recommend you get the extra geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems but they’ve reached out to make sure ii was all set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best service to have for your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To be

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service far surpassed plan cost. Will definitely renew!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and were courteous and best of all were able to solve our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will I haven’t got to use the squad on it yet but in the past they were very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty good price and fair I get it on everything I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price. Perfect for my son (age 7)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpfull

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my laptop now i feel more relxaed using it at school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can take my computer in anytime for whatever reason and they’ll fix it or help me with my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is highly recommended for a purchase. Don't make the mistake that may cost you later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are so helpful and never make me feel ignorant or electronically challenged!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Best Buy"... NOPE... "Worst Buy"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A must have!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added peace of mind for any new electronic purchase. Definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have the geek squad coverage plans with any electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t needed to use it yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but I take comfort knowing I have this should anything go wrong with my chrome book!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection! Can't believe how easy it is to report claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YEAH GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS USE GEEK SQUAD THEY FOREVER WILL NOT FAIL ANYONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    luckily i haven't had many issues, but they have been great

    I would recommend this to a friend