Customer Ratings & Reviews

They’ll give you a replacement if someone sits on it so you’ll be glad you have a warranty

Best warranties i have ever had has come from best buy.

Haven’t had a reason to use GS yet. I’ll inform you guys when I do

Best warranty program in the land. No hassle exchange and repairs.

This is pretty good due to the facts that is 1 years and is worth it

G-448017 is your Google verification code.........

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

Great protection! No worries Best Buy has my back!

Anytime I make a purchase over $500 it’s best to buy a warranty.

It's better to have insurance and not need than to need it and not have it.

Cant really go bad with buying the insurance for you gadgets just in case

It works ,!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

They are very helpful when you need to talk to them.

always buy insurance for my items..they always cover with no problems...

Excellent. I always recommend purchasing the Greek squad insurance.

whenever i have a problem, i just call the geek squad andmostly they can fix it over the phone.

I love the computer it’s just what my family needed

Second time I used geek squad and get results. All questions answered, yes even the silly ones.

must purchase when buying anything from bestbuy. Geek Squad rocks

Even though i havent had to use it just yet the coverages is great to have