Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11839 reviews
(11,839 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
2-1 Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great and powerful 2-1 laptop that is very to use as a tablet. The pen works perfectly and that size of the screen makes it easy to carry and handle as a tablet. I recommend the product, I liked it so much that I bought another one for my other kid.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small, but works great. My daughter loves it for her first gaming laptop. We got a gamig laptop because it fits the space we live it but it works great, and does everything she wants.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection you can't live without!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection has saved me from expensive repairs and losses several times in the past. Be it Cracked screens, broken washing machine, laptop that quit working, the list goes on. I will always purchase geek squad protection for anything I purchase from best buy. The service is easy to use and well worth the money.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy it is to setup and use i needed this for school and work
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-Year Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this service and hope I don't. However, I have peace of mind in knowing that if I spill coffee on my keyboard, I can take it to the Geek Squad to repair my device. "It's better to have a peace of mind and purchase the 2-year accidental Geek Squad Protection upfront than to pay out-of-pocket money to get a repair done.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy the Geek Squad coverage, It is the BEST BUY!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is a godsend. It is convenient and helpful to know I can rely upon the in-store staff to keep my most valued electronics in tip-top shape. I buy the 3-year coverage for my goods so that I am always assured to not have to purchase a new computer is something happens.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great bargain with a lot of service to my devices!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried different services, including Apple service. Geek Squad service beats all of them hands down. The tech person can usually work on your device remotely. You can have the service for more than one device. The service includes 1 year accident protection. It's a great bargain!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use this yet but I’m glad I purchased this one year protection plan. Now I know my computer has protection for anything that could happen
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Details
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this yet, but on the off chance you need it, it is going to save you some serious cash. At the very least, your laptop will most likely not be holding a charge that well by the end of two years, and you can get your battery replaced. Overall, it will either save you cash or at minimum give you a peace of mind. I travel for work so the protection plan is going to keep me worry free about replacing it should something happen (although I will do my best to prevent that!)
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two little kids who like to touch my computer. With it being touch screen, the two year protection plan seemed essential and it covers so much!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Support!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend Geek Squad support to everyone! They always come through!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Also get the Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use it and I hope I never have too but last year I bought a Chromebook and didn't get the protection plan and then it brought as I am ended up with a very expensive paper weight
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient service I took it in the review it send it off and it came back working great. I loved the whole experience with this product service. The Geek Squad was professional and I felt comfortable with all the staff and getting the assistance I needed as a full time student, mother and military
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.C can’t go wrong with the geek squad insurance it pays off having it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad Reassurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek swaud provudes reassurance in case anything happens with your devices
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service department
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After many visits and disappointments, the manager Jeff step-in and I was able to get my questions answered. The team was great that serviced my computer with a great turn around time. The setup my new computer and provided excellent customer service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Luckily haven’t had to use it yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having bought this with a replacement laptop for my daughter it was inexpensive insurance against catastrophe should a problem arise while she was getting used to the new equipment. I was impressed by the knowledge and help provided at the purchase of the new laptop by the Geek Squad tech’s and felt this would be really good as added protection should she need help with it during the learning curve.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just get it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You buy anything decently priced please get this! Best money spent. Bought alienware and would never not buy this protection. You just never know when you will need it and get at least two years bc a lot doesnt happen in first year sometimes
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
have used my geek squad protection many times...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't any issues with the item related to this purchase but have used my geek squad protection many times on other purchases. Always a good experience.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service equals peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service means peace of mind concerning the maintenance of my computers. I will have my Macs serviced under this policy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


