Customer Ratings & Reviews

This is a for sure must when buying electronics, if anything happens to item they help get it fixed!

Geek squad employees are very professional and knowledgeable about issues I was having with my computer.

You can never go wrong with Geek Squad coverage! Gives you piece of mind knowing your investment is covered.

Computer is working perfectly. I recommend this type if you are a student, and especially a medical student, it’s heavy but works great.

Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.

Bought my wife a new lap top and there was no way I wasn't going to get a protection plan. This is a must have. There are so many ways to damage a lap top and if you have grandkids running around the house than you already know... I would recommend this to anyone!

I trust the GSP to repair my devices. I feel their training is very good.

Got a Great Deal on the Laptop and since anything can happen i decided to insure it since the price for insurance is a Great Deal as well.

I purchased this protection because I'm always using my laptop in my bed or I let someone borrow it. I have to make sure this was covered because things happen and some people are clumsy. I haven't use the protection as of yet. Also this protection is good for other electronic products in your home, just read the brochure.

The cracked screen was promptly and complimentary repaired, which exceeded my expectations.

I get my 3 units checked twice a year and the only additional cost is my time and gas money. They check it out in store and clean the drives for me. great value. Usually they are on schedule which is a great benefit when you have to travel 40 miles each way.

As I always do when I make a purchase I purchased Geek Squad service on my new computer. The Geeks have never let me down. At my Best Buy my Geek has been Vu. The young man is great, great and more great. A beautiful personality and has a wealth of knowledge to share. Thank you Vu.

Haven't needed it yet but glad to have it if I do.

Happiest when we DON’T need to use these guys, but they’ve always been prompt and efficient when needed previously.

This service is way more affordable than many others. I have not had to use them yet but I’m confident it will be a good experience. I like how there’s an app where all the info I need is maintained. It beats saving receipts.

I have been exceedingly happy with Geek Squad ever since I discovered them in 2018. Their support has been invaluable in allowing me to run my small business economically with great tech support.

So glad I chose geek squad protection. It really came in handy after about 9 months. Laptop was having issues and geek squad is so easy to deal with. They handled all my issues quickly and got our computer working again quickly. I would recommend it for sure.

My kids slept on the screen with this coverage they took my computer in and shipped it off no cost to me and got it fixed and working like new

I can call or text the agent for assistance. They are very knowledgeable & provide great customer service.

They were so helpful when i made a mistake loading something in my phone instead of computer. They took the time to explain what i did and made me feel that it was ok everyone makes mistakes. These guys really know what they are doing.