Customer Ratings & Reviews

Hands down the best service and no other service is compatible.

So far I haven't needed to utilize the service but I'll go on previous experience in rating them

Had a 9 month old HP that the fans cut out on and over heated. Grateful I have the Geek Squad warranty. They came through and replaced my Computer with a another of like kind of quality and price. They back you up if there is a problem in my experience.

Within Three weeks my son broke the screen ( accident). A month later the whole system crashed. Geek squad replaced the screen within a week. They had to replace the hard drive and reinstall the system when it crashed, again it was done in a timely manner and best of all I didn't have to pay any extra charges.

I love the geek squad! They are always helpful and patient even when I ask a bunch of questions. Asking for the warranty is easy and they don't make you feel bad when something happens to any device. I will no longer buy things without getting their warranty.

When I first got my computer, I contacted Geek Squad because I had some questions about it. They were extremely helpful and tried their best to assist me with my needs.

The agent help me pick out a laptop that was kid friendly and upgraded so they will be able to play games.

Without geeksquad protection i would not have a laptop right now. I owe it to geeksquad for repairing my laptop after it got damaged.

The agent in Best Buy was able to examine my new laptop and get it up and running smoothly again. Operating system is as good as new. This added coverage plan is a great way to product your investment.

Agent was able to resolve initial 3rd party security protection loading.

Always use the warranty, been really helpful, easy

Explained the plans to us with perfection and was very courteous

Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

Have all questions answer great timing and attention and buying for all my items

Totally worth it. Gotta keep the things we live protected. 5 stars

I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

I can use my computer and not worry about dropping it, spilling on it or traveling with it. Chances are if you buy the two-year accidental plan you'll never need to use it. But if you don't buy it you will have an accident with your computer just plan on it! I've never regretted buying the 2 yr plan and it's renewable!

Never had an issues to need to use the protection plan but glad I have it in case I need it.

The 2-year warranty does a really great job recommended for everybody

Very reliable service to your product even if they can't fix the problem your not left in the dark