Customer Ratings & Reviews

Always get the Geek Squad Protection. They are always helpful with any products I have gotten with this protection

very professional all of the geek squad team pus they are always on time.

Always good to know I have the Geek Squad Protection Plan just in case problems occur. It's worth paying the extra versus taking the chance of something happening and having to buy new versus it being fixed.

Purchased the 3 year accidental damage plan due to granddaughter using the Chromebook for school work and you never know what might happen to electronics. At least with the coverage, you have some help if an accident does happen and damages the computer.

I bought this one for my mother. I have a similar one we both love them. They are great

It's a convenient buy with the laptop I love that it was included.

All I have not had to use this service yet, the peace of mind it provides me made it well worth the extra cost.

Great service! Super fast and techs are knowledgeable.

Have protection for years here and had no issues at best buy

Much need because I am not tech savvy . Te h was very professional helping me with my situation.

I called just about questioning stuff very friendly and found out more then was trying to great people

They help me with my computer and showed me what to do with it

The agents did everything when I bought my laptop for college. They still take good care of my baby as I progress towards graduation. If you spend all that money investing in your gear, why not invest in the maintenance?

Haven't had to use them yet but glad to know if i need them they are available.

Its great to know i have insurance if anything happens to my device.

Haven’t used yet but glad I got it just in case! It seems absolutely worth the small price

I protect all my purchases with Best Buy no matter what

I am very excited to have a computer that is protected by Best Buy's excellent service. I am giving it a 4 star rating due to the fact that Amazon offers the same protection but for a considerable amount less. I have not used Amazon, but I'm hoping to have a better turnout at Best Buy since they have a brick and mortar store to easily get to instead of mailing in your computer to Amazon.

I like that it provides a variety of protection at a pretty decent value: especially IF I don't have to pay a deductible should anything happen. I don't think it covers loss/theft. and it doesn't cover animal urine ( interesting note in the T&C) I don't have pets but might be important for someone w dogs/cats/nervous hamsters.

It is always a good idea to be insured! If anything happens I know Geek Squad will be there.