Customer Ratings & Reviews

This is worth getting for those of you who buy laptops TVs or any major electrical product that main require service in the future I highly recommend getting this anytime you purchase any item that may require service you'll be glad you did and we'll save you

Geek squad has been a great all around tech service for my family and I. They have been able to solve almost all of my technical problems over the last few years whether it be a simple or a complex task.

Haven't really had to use it yet but I have it just in case

You can always count on the Geek Squad to make things right! They have found a way to fix everything we have ever brought in!

Lenovo Yoga 7i 15.6. Sturdy laptop with premium construction and chassis. The I7 Evo processor from intel holds up well enough with some data basing and multiple active tabs. Gotta say definitely see a slowdown with any kind of simulators, games. What we all want is a 4K ultra book with a 1tb ssd 16 ram and Ryzen 7 processor with 450+ Nits of brightness. The brightness is mediocre in any kind of sunlight. I have returned this model for the 14 inch edition but it seems to have the same issues with brightness and ram. Lenovo don’t handicap yourself bring back the legion slim 7i and get thinkpad keyboards for all of your student, business and gaming laptops. Not trashing the build however it is not worth $1100 despite the overall build quality and reliability, this laptop has noticeable compromises in hardware and components. -T

Seemed like a good investment. I would rather be protected and not need it than vise versa.

Will cover most of accidents and they will take care of you and your device if needed! I always get this for all my purchases and it is worth it every single time

Looking forward to my Chrome h. P. You guys are great and Have amazing products keep up the great work.

Always get the warranty from Best Buy nothing like the peace of mind and ease of use!! I always get it for electronics.

I know they are good from previously using so I would definitely recommend

Not the best experience but VERY handy in case product doesn't function as it should. Great to have for consoles and pc or any heavy machinery

Highly recommend on computer products. It saved me an $800 MB and about 3 hours of trouble shooting. (wouldn't charge)

No hassle, quick turnaround, would highly recommend to anyone who isn't as careful as they should be!

Black Tie warranty is the best thing Best Buy ever did I just wanted to shout out a Thank You to Geek Squad because without them this would not be possible keep up the good work ladies a gentleman . Thank you for your protection and service

Geek squad protection is a service that I am glad best Buy offers. When one of my Sony TV's went on the blink, an agent looked at it and determined that it needed to be replaced. The protection covered it totally.

I havent needed the service for my most recent purchase but GeekSquad has always been my go to.

The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

The agent's have been amazing in the past and I'm in the process of starting up my new laptop and I know "Patience is a Virtue" so having to wait a little bit longer than normal is not going to drive me crazy

Geek squad. Very good to get help from. It has always work for me.

I was able to get my laptop replaced quickly prior to the corona virus situation got worse. I dropped my laptop less than a week after I purchased it and shattered it and I was covered immediately