Customer Ratings & Reviews

The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

I havent had to use it yet but I love the fact that anything goes wrong my product is covered

The 2 year Geek Squad protection plan is a great value.

The greatest computer I have owned wouldn't ask for nothing better

This was an easy decision thanks to (Ash) the associate who educated me on it. So many benefits that come along with coverage so I would highly recommend to any Best Buy regulars or bug tech buyers.

I guess it was ok I never had to used the service. But, it was there in case I needed it.

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

3 years is the best deal and protects my computer from accidental damage.

I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME

Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

After having my Chromebook for three weeks the screen was accidently cracked. I took it in for repair and they had it back in a little over a week. Nice job Geek Squad!

this is a great service for the items always buy insurance on my items at best buy.

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

Agent was sure to sell us on the advantage of havinf the extra protect warranty.

Fast for gaming and graphics work, but runs SUPER hot. You need a well-vented space to work in. DO NOT use it on top of a comforter or other soft surface. The heat buildup will actually hurt you when you pick it up again.

Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

I like my new bose earbuds , they had a great sound

I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.