Customer Ratings & Reviews

There has not been any need to use the protection plan but it does cover good things.

My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.

Thanks for giving me a piece of mind with my device.

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

I have used Geek Squad before and it's worth having their protection.

I have purchased Accidental Geek Squad Protection in the past and I have to say that they service is of great quality. I will continue to purchase the Protection Plan yearly. Excellent service. Thank you.

Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!

Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.

Happy to know that I have a team to help if something goes wrong

Warranty always recommended I’ve bought things other places had a problem had to mail in most things at Best Buy you go grab a new one worth the money

Always protect your items !! Life happens and unexpected things are always thrown our way

Didn't have to use service yet. And they hadn't called me yet to see if I needed it

There is nothing i dont like about this laptop. Fast powerful and easy to use.

I like my computer but I find that it’s small and I’m really need to learn to use it so I really like it but I’m having trouble with it So if my service has how do use the computer email me and I’ll contact you

Not had to deal with them yet but they seem good__

I try to buy protection plan with all my purchases. It has always worked out for me when I have problems. It's worh the monies.

Geek squad is there with you every step of the way

Happy with my purchase perfect for my work needs..

my computer unfortunately had some fan issues but i took it to geek sqaud and got it fixed took a while but job well done