Customer Ratings & Reviews

This service is a must. i have been able to get the best service from the techs. They understand how and what needs to be done when I call. Go Geek Squad!

This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

Haven't had to use it for a second time. If you want it done right the first time call them

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

Bought this protection plan for a laptop. Chances of me actually needing it is slim, but we have kids so expect the unexpected. Bought it mainly for pixels blowing out, screen cracking, and/or water damage. (Hopefully not a trifecta of all of the above.)

I’m glad I purchased the 3 years of additional protection for my laptop because it gives me peace of mind.

They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

This service has helped me so many times with my devices. It's worth the money.

Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

I'll most likely need it....... if past perfomance repeats

Love having the support when I need it! I highly recommend purchasing this when buying a laptop

Amazing for work and school. Love touch screen feature

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

The agent solved my laptop issues.The best services given by geeks squad

I learned a long time ago that getting protection on your purchases is the smart thing to do! Yes,on some items it may be a little pricey but,better than buying a brand new product over again!