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Customer reviews

Rating 4.6 out of 5 stars with 11792 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 11,792 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service they repair or exchange devices if needed. Just expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! We can always count on them to sort out any issues with our computers, laptops, tv's, etc. This is a great product at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the services they provide very hepful stand behind there warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection give you a piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection gives you a great piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for teens with laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes through for me !! I think it's worth every dime !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I can use in-store help if needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for travel & light use. Able to get all my emails and all work related duties done on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NobleAj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best will not go anywhere else. All on piont with price and knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and helped me with my computer problems quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks for the Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the geeks. Knowlegable and helpful for us "non-tech" types

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has been flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dan. Thanks so much for your kind comments! We appreciate helping you out and making sure that you don't need to worry about problems. We look forward to seeing you again! If you have any questions or need help, please let us know.

  • Rated 5 out of 5 stars

    It's electronic insurance...must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I won't have to use it, Geek Squad give you piece of mind knowing if you have a mishap, they cover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this yet but its a good thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy and geek squad great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad their awesome they came to fix my tv that still under warranty they couldn't fix it instead they replaced it with new one no question ask im happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security that I can make a phone call and everything is taken care of

    I would recommend this to a friend