Customer Ratings & Reviews

Nice support they fixed my xbox controller right away

I haven’t had to use this yet. To be honest, I never know if I should buy extra protection or not. I tend to lean toward “better safe than sorry” when it comes to extended warranties on tech.

bought this for coverage on my granddaughters chrome book and it came in very handy when she cracked the screen....repairs were done with no additional cost in about 2 weeks

The tech agent put all of my apps on my laptop. Whenever I run into a problem, I bring my laptop to the Geek Squad and they resolve the problem within minutes.

Geek Squad is always ready to help. I'd recommend them

Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

they helped me with all my questions about my new computer

Good service, good deal. I feel protected if something goes wrong

Most factory warranties will not cover anything other than manufacturer defect, and sometimes not even that. Geek Squad will fix your item for you, or give you a replacement at no charge. Well worth it.

The Geek Squad Protection is worth the money spend on computers. I have problems with my computer they can always fix it especially removal of virus and malware.

Great to have. Hope I never have to use it! Give me a pleasant peace of mind.

Great they gave me no issues with giving me credit for a item that couldn't be fixed

I would recommend getting the geek squad warranty on a computer If you have children using them it really is worth the money and I would do it again if I had a child that I purchased the computer for

Anytime that I purchase electronics I always purchase the Protection plans as well because anything could happen and they are usually reasonable.

Thank heaven I have this. I am all fumble thumbs and this membership has saved me wads of cash.

The one thing you need when you need it. This is your best investment.

THIS HAS ALSO BEEN A GREAT BUY BECAUSE IT REASSURES ME THAT IF ANY THING WAS TO HAPPEN WE ARE COVERED ESPECIALLAY SINCE HE IS AWAY AT COLLEGE .

Bought this protection plan for my son as I upgraded his computer and he had ruined 2 previous laptops given he is young; glad I have this just in case it is needed.

I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

Geek Squad set up my new computer to run smoothly and they help me when I am in trouble with computer. Thanks to Serina, Danny and Jerry( especially Jerry's great patience).