Customer Ratings & Reviews

it's expensive compared to other places with warranty but if it's bad, you do get the money back in credit though

Never used the 1 year guarantee because my mom loves the laptop

Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

Geek Squad Protection is one of the best protection plans I have every purchased. I have used my plan a few times over the last few years and have saved myself hundreds of dollars.

This saved us when our recently purchased computers sound went out. The geek squad helped to try to fix it and then replaced our computer for free. Worth the protection

Excellent customer service. We love the store we would shop there every day if given the choice.

purchased a laptop for my husbands birthday at Best Buy and so far have not needed any repairs but am glad to have it if needed. Geek squad protection is good to have

I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

Easy to use protection plan. The price went down as so did some of the services but ut still is a good plan.

Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

I'm glad I bought this protection plan. I feel safer knowing that my laptop is covered by Geek Squad and that if something were to happen, it won't cost me an arm and a leg.

Well worth the purchase. My granddaughter dropped her laptop and was damaged. I brought it in to the Geek Squad and picked it up in a week. No cost it was completely covered by the plan!

The service is good at Best Buy but you’ve always got to make a appointment. This computer is ok for what I needed it for . So far so good

I really can't rate this now since I thankfully have not had to use it for my NEW laptop !!! Gave a rating based on my use of Geek Squad for many years for other items.

Purchased the extended service for the Acer Nitro 5 gaming laptop. I figured since the laptop is being used by my 13 year old son, it is a good idea to get the extra protection.

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

I always recommend geek squad protection. If anything happens to my items they always repair or replace them quickly.

GSP is great, especially the ADH plans. All accidents are covered.

Great Protection for a high but economical priced Gaming Laptop!!! Great investment.