Customer Ratings & Reviews

I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.

Geek Squad- this service offered by Best Buy to their customers is worth it. When accidents happen a great teammate helps to fix the problem.

Came in handy when the kids spilled pop all over my laptop

Great insurance and give you peace of mind when you know any issues will be fixed

We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.

Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.

The people who came to my apartment were very respectful and courteous. They did a great job with the installation and cleaned up any debris. I would highly recommend them.

Any item that I've purchased I have always purchased the additional protection Has always been valuable to have Extremely satisfied with the service

HUSBAND WILL LIKE IT IF ANYTHING HAPPENS WE ARE COVERED

The geek squad helped me fix my tablet after an accident. Very helpful!!

Added this to boyfriend's laptop. Didn't want to spend the money but was SO WORTH IT!!! Our son accidentally slipped my drink and it spilled all over the laptop while I was using it

I have never had to use the Accidental Geek Squad Protection, but I purchased it just in case because, according to other reviews from others, you would be greatly pleased with it, ifyou ever had to use it.

I did not need to use Geek Squad during the first year of having my computer. It is nice knowing if you need help you have someone to reach out to to help you though for free.

In years past I have always turned down additional protection options, but knowing that newer devices just don't last as long anymore is my reasoning for purchasing it. Plus they also cover damage to the device which is really a nice bonus.

Nothing major has happened yet but if it happens I know who to call and see if they live up to their promise. Otherwise it's peace of mind that should go beyond your typical warranty.

I make sure that I get coverage for everything that I buy at Best Buy if there is one available and I recommend that to my friends and family

Reasonable price for peace of mind. Haven't needed to use it yet, but I nice to know I won't have to pay large sums of money if we have to use it.

Excellent value and service haven’t need it yet but thankful I got it. Thanks BestBuy!

Bought as a backup in case I run into issues with our new laptop… I did not.

Great service. Very skilled people doing what they know best