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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 11,939 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, price is okay for the years that come with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    insurance that paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Surface2 crashed (2 years old) and they were unable to fix, I received credit for my entire purchase price of the Surface2 towards purchase price of Surface3. Happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best add on for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing you need when you need it. This is your best investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but it comes in handy I'm sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make the investment. I accidentally damaged my laptop that was very expensive and with this protected I was able to get a full refund! No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans are always a good deal. Best part Is Best Buy doesnt hassle you when something goes wrong and they need to replace It or fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers laptop and geek squad deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal and great place to shop for the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and I absolutely love it!! Great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have for all of the valuable electronic equipment. Needed in case of an accident!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop recently and wanted additional support in case of accidents. Haven't had a reason to use the service yet, but it's good to know I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident in my laptop knowing I have geek squad to back me up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good at Best Buy but you’ve always got to make a appointment. This computer is ok for what I needed it for . So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped me fix a issue that i struggled with on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Geek Squad protection purchase, and it's more practical than purchasing similar plans through the manufacturers by far. My family has bought Geek Squad protection for their laptops for years and swear by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We haven't had to use it luckily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase GSP's on all of our electronics. It is rare that we have had to use it, but when we have they squad has always been very prompt to get us all taken care of :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful and imformative. Worth the money just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection for anything over $100 and BestBuy offers a good price for 2 years. I don't ever have to worry about what will happen if my product stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful to have gotten the protection plan. I have broken a laptop and gotten one back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to the store I had in mind a Apple device but then the sales person explain how great and all the great technology this one had and I could not pass the opportunity.

    I would recommend this to a friend