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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 11,939 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for all devices and electronics in your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Jarvis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Associate at the store talked me into it and it was a great idea.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's expensive compared to other places with warranty but if it's bad, you do get the money back in credit though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop ultra sleek and converts from laptop to tablet and love the touch screen function as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great knowing I will have protection if anything ever happens to my laptop and not have to worry about how I would pay for another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need this but great to have just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year guarantee by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it, but I know that Geek Squad has done a good job for me in the past on most things, and I am confident that they well on this product as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful thing to have since I have purchased a very expensive laptop that I use for work purposes. I don't have to worry about any accidental damage with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm excited to have this, especially for those of us that are computer illiterature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have the easy of protection. Why wouldn’t you get it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad golden age service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad service in 2021 was awesome. You pay for what you want to protect and it wasn't a yearly plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for basic use not great for games…… Seems solid..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually buy Geek Squad protection on big items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this protection...just in case. Laptops tend to have more accidents since they are carried around all over. Feel more secure with this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I shop Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the reason I buy ALL my electronics from Best Buy! Worry free I bought my older 2 grandkids laptops for Christmas but I don't have to worry even if they drop them they are protected!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Won't Regret This Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to have peace of mind! If you have little ones (2 or 4 legged) or are just prone to spills, drops, or other mishaps, this is invaluable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan Add On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and friendly in offering me a geek squad protection plan. They helped me decide which was the best option for me. I was in and out of the store in 5 minutes. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QeekSquadFan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Qeek Squad! They have saved me several times, cleaned up my laptop to make it run faster, backed up my old lap top! They are great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service, kind and courteous service when on the phone or in person . Service has come in handy numerous times and worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is well worth the purchase. Saved me the entire cost of a dropped computer. Good for piece of mind if you can afford the small additional amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying experience great; great geek squad is great

    No, I would not recommend this to a friend