Customer Ratings & Reviews

A warranty play engine discover if something breaks down.Then you should be able to get information or help with anything

This saved me when my daughter broke her computer screen. It takes all the worry out of her taking her computer to school. And, if I have something that goes wrong with mine, I don't worry about taking it in.

The agent looked the damage and knew what was wrong with the laptop.

This is a great service and well worth the money. It sure gives peace of mind knowing you have the Geek Squad behind you and your equipment.

[Employee of bestbuy] I haven't had to use it yet but it's worth getting

I have always bought this coverage plan...I have never used it before BUT last month I had to use it...The best and easiest coverage plan to use and have.. as simple as 1-2-3. File a claim, wait, pick up. ,

I always purchase the protection plans incase anything happens If you ever need to use it Bestbuy always honors there protection plans

Extra protection for new touchscreen laptop for my teenager!

care free protection!!!! i will always buy best buy protection plans. It is very useful and worry free to have my stuff on vacation and other travel

Geek Squad is a good back up to have, My daughter's laptop screen was acting up. They replaced it no issues

Bought a gaming laptop and I dj so I was worried about damage. This covers accidents and faulty hardware so if you get an open box with less warranty this is a great way to protect your investment!

I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.

Excellent service to have on all electronics or computers. It has save me alot of money with this service and even replacing some items.

We haven’t had to use this option yet, but I’m happy it was provided. I will update if used.

Iv use the squad a few times they always resolved my issue on laptop

I always make sure to get the extended warranty for all my bestbuy products. Just gives you piece-of-mind.

I got protection for my most recent laptop. Hoping to never need to use it, but if I do Geek Squad is usually pretty solid. I would recommend getting at least the one year protection for anything over $250.

I am so happy I bought the extended insurance on my last laptop because I dropped a full glass of juice on it. Because of the insurance, they replaced my new laptop. Whew!

This service contract is worth the cost. I had a problem with another item purchase and it was handled without any problems. This is a great deal.

gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy