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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 11,939 reviews
  • Rated 5 out of 5 stars

    Geek squad is always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection if youre clumsy like me!! Also ive noticed my things usuallt start acting funny after two years so(: a great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Good battery life. Affordable for basic use and very fast. Better quality than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for running a business on a single laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came in and helped us set everything up and connect everything just how I wanted! Very polite too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to used this service yet. I bought it when i bought the chrome computer for the kids. I hope to use it before it expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks Best Buy for having this plan available. Haven’t had to use it but I wish I would have had it all my old router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always down to help and assist with any problem great job guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LAPTOP REPAIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and attentive. They followed up with me and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for highly techie product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get something that's as expensive as the surface with the possibility that you could drop it, something inside could go wrong or the battery could fail you want a warranty for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True to its title, this is a three-year warranty. Having this is essential to high-value items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty coverage and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced warranty issues once and the result was quickly and I am very impressed with the great service all the times when I call or visit the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad is good but I didn't realize that purchasing it I was still having to pay if I had to have a house visit. So at that point I probably would not have purchased it..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this w/ our daughter laptop purchase. The way she is with electronics this was a must. Geek squad is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for the price! This is a great addition to protect your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the few extra dollars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan, for everything that I purchase. The plan has always been useful, if we have any issues with a product that I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got such a great deal on the computer it was stupid not to get this plan. Have had good luck with their policy claims in the past so I don’t expect issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assist me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent supported me about my lap top issues. Very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will recommend the best parts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the problems with downloading and adding apps to your phone, computer or tablets, I highly recommend everyone get this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great proty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway buy the protection. Have used it and it’s a great peace of mind. You want regret it unless you don’t get and then need it. Then you will be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad actually helpful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek Squad protection is worth every penny! Qualified and helpful techs that actually know what they are doing.

    I would recommend this to a friend