Customer Ratings & Reviews

always amazing service! never have issues with geek squad! love love love the service!

Great coverage, lasts very long for little money and gets the true use of it.

I am very disappointed a true geek wears a plastic pocket protector. The geeks are true professionals in every respect if something needs to be done one of them jumps on it. I am hoping they are in full force this weekend I need a tune up as the microsoft software is not compatible with the Chrome app. nor does it print to the printer. Both Lap Top and Printer are Hewlett Packard and again I believe the problem is the microsoft software they put out unfinished software in hope that the customers will tell them how to correct the software. That's 5 stars for the Squad, 0 for Msoft. de

Got it for the “just in case” Hope I never need it but I will be taken care of if I do need it.

TBD, I will verify if needed the help to import MS product was good

Staff was amazing with there recommendations for my new laptop

Fortunately my son hasn’t had to use the geek squad for this laptop. Rather be safe than sorry for not adding this extra warranty!

Never used it but I’m sure it’s helpful for those who are new to PC stuff

The longer warranty’s always are the best to me and works the best

I would like to express my gratitude to the Geek Squad for their exceptional service in resolving the issues with my watch. Their expertise and professionalism were truly commendable. Thank you, Geek Squad, for your outstanding support!

Haven’t had to use it yet, but worth it for those just in case moments

Needed help with my computer and the staff was quick and reliable

1 year protection plan is great. If i would have any problems with my laptop bring it in and they'll fix it

Recently made a purchase online and had a issue with item received whet into store and spoke to accosiate and manager and they was able to correct and fix issue and was good about making sure i was satisfied with outcome

I like the security of having a warranty and recommend for all electronics

The agents were extrememly attentive and explained every concern of mine throughly. I would highly recommened putting coverage on your devices with geek squad!

I already submitted a review for the 3-Year Accidental Geek Squad Protection. I will say this is a must to anyone that purchases a laptop or computer (or any electronic) even if you may not ever use it. It is just an added sense of security to keep you at ease when owning any electronic.

My service was very very amazing. They did everything they could to help

I'm glad I paid for the service, kids are a weakness and thank God it wasn't banged up badly.

I got my protection plan, to ensure that I am able to have my products protected and get the right level of support. I have leveraged Geek Squad (GS) on numerous occasions and this has been a great addition to having my products and knowing I can count on GS to always be there. Their customer service is great and using them is seamless when associated to my account.