Customer Ratings & Reviews

Dropped the laptop. Took it in and they told me itll be no problem. Good service

What’s not to love about the Geek Squad protection??? I get all of my electronics, TV’s, laptops, monitors, etc., all from Best Buy because of this. They really look out for their customers. And there is no receipt to hold on to and pray it does not fade out before the warranty is up. Add in the option of mounting TV’s, just another plus! Thank you Best Buy!

Have always had a fantastic job with Geek squad, Super impressed with how knowledgeable they are on basic stuff. Actually pretty impressed on l i'm helpful they've been for more complicated stuff as well. Very impressed with the fact that when they don't know an answer they don't send you away they help you find a solution.

it's nice to know your covered if anything unthinkable should happen. And with the insurance its just a waiting game

Great machine. It completely broke the day I bought it. But I got it on an “open box special” for like $300 so I wasn’t mad. The warranty completely fixed the machine and it has worked great since. I got it for my parents. They love it. It is lightning fast. Although they only use it for light browsing and email and printing documents.

I came with uncertainties regarding my returned product and was greeted with insight on both my product and in-depth details about geek squad product coverages that ended up saving me hundreds just for becoming a member. Highly-recommend their services

The team was very nice and informative with helping me pick a good laptop for school

I have always loved geek squad services for several years. This is why I just keep purchasing it there quick in resolving issues. I don’t feel judged when I need something fixed or replaced or repaired. They always do it with helpful advice, and I’ve never had an issue. They haven’t been able to solve.

The best protection plan ever would highly recommend buying I’ll be buying again

Haven't had to use it yet hope she don't . I bought just in case of user error if repairs should be needed I'm sure a best buy will be close to her collage.

A very nice peace of mind when you can ensure that no matter what happens to your devices that Geek Squad has it covered.

Extra protection is also a good thing, looking forward to using it.

Got my computer back up and running no problem get the protection plan you WILL need it.

Love Geek squad. They have always treated me extremely well. They might not be perfect but overall they’ve been perfect enough for me to forget any small imperfect moments. Nobodies perfect but I feel confident and secure with there services.

Excellent customer service. Good work. Problem solving

The Geek Squad Guys are Awesome. They can fix everything!!! These guys are knowledgeable, patient and communicate with you a level you can understand. I have used them numerous times and each time the service was superb. You can asked them anything and they will respond to your needs of fixing your problem (s). Best Protection you can purchase for 2 years. If you have a computer you will be happy you have the protection for it. Get it and use it!!! Recommend it.

Haven’t had to use this extended warranty yet but I understand that Best Buy protection products are in another class when it comes to honoring warranties.

So far after 3 weeks there has been no need for Geek Squad service.

Amazing device. Does everything I need it to and more! Would never buy another brand after owning this. definitely RECCOMEND!

Love this protection. It gives me peace of mind when using my device on the go