Customer Ratings & Reviews

I purchased this for a laptop, knowing that there were children who might cause "accidental drops and spills." I proved correct, and when I returned it to the store, they replaced it with no questions asked. I was able to get another laptop, which is all I ask from a service plan. I would recommend this to others.

Great service polite individuals and since I have recently purchased a new television I will save cover $200 in having them install it and move my old one to a new room. That alone has paid for the year of service. Plus my wife has had issues with her computer which were easily solved at the store for no charge.

Love the geek squad. They were able to completely fix my laptop after spilling a gallon of water on it. It has been three year since then, and my computer is still like brand new

The geek squad is a godsend. It is convenient and helpful to know I can rely upon the in-store staff to keep my most valued electronics in tip-top shape. I buy the 3-year coverage for my goods so that I am always assured to not have to purchase a new computer is something happens.

This is very much worth it, because it is likely that your machine will get broken by your niece and then you wont be out of pocket for a new one.

Small, but works great. My daughter loves it for her first gaming laptop. We got a gamig laptop because it fits the space we live it but it works great, and does everything she wants.

Not need it yet.not use it yet.they should cover it.

I would recommend this Protection plan to anybody, it comes in handy when an accident happen. 6 months after I bought my daughter's laptop she dropped it and broke the thing to pieces. I called the Geek Squad, they came through for me. Now I have a brand new laptop. My daughter won't get it anymore lol.

I went in twice with a problem with my laptop. Both times the “geeks” took the time to answer my questions, explain to me and did not make me feel stupid. I really appreciated their help.

I've tried different services, including Apple service. Geek Squad service beats all of them hands down. The tech person can usually work on your device remotely. You can have the service for more than one device. The service includes 1 year accident protection. It's a great bargain!

I haven’t had to use it but I love the peace of mind of knowing it’s there. I’d recommend this product!

If there is anything I have learned about technology is that you need insurance, this is a great solution for PR.

I always have problems with my electronic devices and in the past never bought the extra protection bc always very weary of doing this however it has definitely given me a sense of security knowing that my product will be backed and protected. I would recommend doing this with any product that it is available for bc that sense of protection is invaluable.

I can say I love your Geek squad warranty but only I had a incident when one of your techs came out to my location to fix my washer machine and broke it. He shook and bang it around and told him to stop it because he was going to break it and sure enough he did break it. I reported it and they replaced it with a new washer machine. It took a process to receive the new one but thank you geek squad for the replacement.

I ordered a laptop on Mothers day for my wife The staff was varry helpful on picking the right laptop for her needs.

Good laptop it work fine and easy to use and its good to watch my epidodes.

Purchasing the 3-Year Accidental Geek Squad Protection plan give me an ease of mind just in case the computer malfunctions. It is also a great deal!

I'm glad I do have BestBuy's two-year protection plan. Anything can happen with laptops, TVs, cellphones, etc.

Have you geek squad in the past and had great experiences. They are friendly and knowledgeable.

The protection plan is a must have. Never had any issues when needing something fixed.