Customer Ratings & Reviews

I love geek squad whenever my laptop has a problem they fix it in no time!

Glad I purchased this when I bought my laptop for work. Now if something happens and I need help, I can just use my protection!

I really like my laptop. works well for the price I paid

I have had geek squad protection with all my laptops for the past 15 years. They always repair it when it breaks (though it can take a few weeks sometimes). If they can't or it has broken to many times like my last laptop they give you the amount you purchased it for to go towards your next one.

It came with my Total Tech membership, how can I go wrong? Most things still work many years after 2, but if they don't BB makes it easy to swap out for a new one. :D Get a Total Tech membership and see what I mean.

This plan is for the 3 year accidental protection. If you are most likely to have accidents with your device or if you have kids or pets that mess around a lot. I would recommend this. Other wise if you keep your things safe or don't use it don't often, I would say you won't need this plan.

It was very protective my laptop was protected very well. The laptop was protected.

Because of this insurance is the reason why I get most of my stuff from Best Buy this insurance is very excellent and no hassles with filing a claim because you take it straight into Best Buy any local Best Buy or any Best Buy you want to go to and they will take care of you

I was told I could use any where I go and I honestly love it

So very helpful and definitely worth purchasing! The team is great

I purchased this geek squad on my sons previous laptop, it was by far the smartest purchase i have ever made. Geek squad was great to work with!

Much needed productivity keel my daughter laptop protected

Love everything that’s included in geek squad………….

Used it in the past and didnt have any issues getting serviced.

Protecting an expensive investment is always key. Geek squad is pretty good at fixing issues though they take a long time and tend to send your item out than fix it in house. If they send it out your best bet is to buy a loaner pc and return it after lol cause man does it take awhile.

The Geek Squad has a team of extremely knowledgeable staff who are also good with normal people who do not know all of the "tech language" of today. They talk with you to determine/assess your needs/problem and are then able to fix it! Also extremely "people friendly" in the process! A good experience overall!

Geek Squad Protection plans are worth every penny. You get great service and tech are very understanding

ive had this laptop for 2 years now and i have been very happy with it , it still runs like new and is very user friendly i am very happy to share with you on what a great computer it is and would def buy again

I got the 2 year protection plan on my new laptop seeing that my old one broke. I have already had to use the plan and the process was very smooth.

I bought this plan for my HP laptop. Just 3 months later my touch screen was damaged beyond repair. The Geek Squad protection plan provided me a gift card in the amount of the purchase price to buy a replacement laptop! Yes, I bought another Protection Plan for my new laptop.