Customer Ratings & Reviews

What a added piece of assurance and somewhat peace of mind. My husband eats, drink and sleeps on our laptop. Crumbs and other debris is on the desk constantly or until I clean up the area. So this …somewhat adds a little a peace of mind of protection.

There are the best in the business. I have never had an issue

Associates are tremendous and knowledgable to help me find the right product I needed. No worry and no hassle returns... What more can you ask for! Love my Razer Blade RTX 2060, perfect and reliable! Superfast! Plenty of power and great value!

The word geek is in the title so everything about it is going to be amazing every single time a submit a claim it's handled promptly and efficiently worth every dollar.

This agreement was purchased at the same time has the Surface Laptop since it is reliable. To date, it has not been used. However, the confidence and reliability in this agreement created less stress at the time of this investment.

Awesome house computer for simple stuff to do for yourself and kids

Protection plans as usually a good thing to get in addition to manufacturing warranties. Always check what coverage you have included.

It is great that I really don't have to worry about anything taking my computer anywhere i want to go and if anything happens to it accidentally it is covered which is a huge life saver..... This company is one of the few i always will get the protection plan.

The 3 year protection plan was just what I was looking for. I wanted the ease of mind and worry-free plan to go with my laptop.

Always buy the Geek Squad warranty. Great value for the peace of mind. If Geek Squad can't fix it but something new!

Previously bought item broke before 4 years, great to have a new plan

I haven’t had to use Greek squad on the new laptop but we did last year I believe it was last year on our washer. They was able to come out right away and was friendly a was able to fix our washer quickly and explained to us what was going on. I would recommend having geek as a warranty

A must have. With kids at home, you have the risk of spilling liquids or dropping the laptop. This covers accidental damage, so go for it.

Got 3 years of protection, on my new laptop, and I had use this in the past, Best buy is the best on the insurance programs, when I had used i go to customer service, no questions asked, they just replaced, I have a lot of confidence with Best buy..

I love chrome books this is my third one. I’ve been using chrome books for over 20 yrs. The as not yet failed me just right for me on the go and at home.

Great pass came with the laptop and a bonus expense

Very helpful with helping me set up my new laptop and walked me through all of the features

This purchase is a bit high, but one of the few that gives you back full value if there is a problem. Only real negative is that if you have an issue, Best Buy will not immediately give you value or replacement. They will want to send it in to their repair center so you are without your device for at least two weeks, sometimes much longer, before you get the value back.

This geek squad protection will work great for me it’ll be great for my children because they’re always moving the computer around to go to various places in the house so it is nice to have a protection plan that I know when something happens I can get the laptop replace

Nice bundle with a discounted price. Its nice to have a reliable policy that will help repair or troubleshoot because tech is pricey