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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 11,945 reviews
  • Rated 5 out of 5 stars

    Havent needed to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet thank goodness! Im sure it'll be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan! Multiple options on what kind of plan you'd want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I believe in CYA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection for my purchases whether it it Geek Suad All State . I want coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase alot from Bestbuy and always get the Geek Squad protection, it has saved me plenty of $ more than once.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very computer savvy, so I wouldn’t have the first idea on how to fix my computer or get rid of viruses. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to make a return. It went good with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatvproce and reasonable- i would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was there for my every call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a cat and he loves my laptop. He always wants to lay on it and he pulled a couple of keys off. I got them to fix it for me. I was in and out in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind. Also. the terms and conditions are easy to understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I got this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for school. Would definitely think about buying again if anything were to ever happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the extra on high end purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having accidental insurance on expensive items that are going to be handled all the time is a must. No issues with returns and or repairs. Fast, efficient and get you back going very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad so much I use them whenever in need to get something fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to protect my expensive tech with this. It is alway good to protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they work so profesional and make a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A relief to have this as a back up for the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet for this computer but they've worked well before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your electronics with bestbuy geek Squad they have very good service when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought accidental damage protection having a toddler you never know what’s going to happen

    I would recommend this to a friend