Customer Ratings & Reviews

3 year geek squad is the perfect amount of time, so after it is not protected you can purchase a new device. Covers pretty much everything!

Every time I needed assistance w/my HP Laptop and just ANY questions I had, GEEK SQUAD Always comes through. They make using/understanding so easy w/laptop.

I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

I haven't had to use this service yet, and I hope I never need it, but I'm glad to have it.

The money I paid for 3 year accidental protection really worth it! Having a 4 year old at home, who loves to play with my devises, my computer and the information contained will be safe.

Good service offered by the geek squad representative, though helpline service can be improved

The Geek Squad provides the best customer service and they are knowledgeable of their products and resolve your issues within reasonable timing

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

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I love the geek squad protection. I got it for my laptop. I always try to get it if I can afford it. They really take care if you. If your product breaks they replace it for a new one

Great service. Received a brand new laptop when they couldn't fix the problem on my year-old laptop

Never had to use this but I like knowing that I have it! Considering I have a smaller laptop that is a 2 in 1, I wanted to be able to protect it.

All ways to have a peace of mind geek squad they're very good when it comes to repairing or replacing I'll give you store credit on an item that is defective

This service I have not had to use this time. But when I have used previously, the Geek Squad team was very helpful.

Without a doubt, this is worth every penny! had a device Crash on me and they bent backward to correct the issue!

Never had to use it but I would definitely recommend it.

great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir

If you do not purchase Geek Squad, you are an idiot. The amount of assistance that the Agents can give you with your machines has no equal.

ive been with the geek squad for many years now they always help me when somethings wrong with my laptop or computer or if i have questions i get great service