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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 11,945 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for just in case purposes. So far I’ve only had to call the support line for a minor issue and they were extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to always purchase protection plans. I have kids and its the best thing to do ever! Accidents happen and its better to be safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to use, although still learning windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this but better to have than have expensive repairs or have to buy a new device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this paln and buy it for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest decision ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest thing I ever did definitely will get warranty on every product I get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass on this offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not regretting buying this protection at all. Already had the screen get cracked. Being repair right now at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my kid dumps something onto the computer keyboard I know that I'm covered by this protection plan. The peace of mind is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly transferred my information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred all my information to my new computer. No extra charges and they made sure I was comfortable before I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan from a Company Hands Down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Warranty is the Main reason we Shop at Best Buy. BY FAR the easiest and pain free Warranty Process from any store PERIOD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know they’re work well. Always helpful and I have used them every other month for answers to my laptops

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cheryl. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with many of the problems without issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SpoiledMa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY NEW NEW LAPTOP TREATED MYSELF FOR ONE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this, but I'm happy to have gotten this protection for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job in a timely efficient manner the very organized and can tell you everything you need to know whether it be good or bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want peace of mind this product is the one....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Geek Squad. I buy all my electronics from Best Buy because of the effortless use of the warranty.

    I would recommend this to a friend