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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 11,945 reviews
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel more comfortable knowing I have protection on an a portable electronics device. It seemed like a no brainer to protect a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent always help my when I have questions or issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courtesy. Thank you all for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Problems So No Need To Use It Yet.... But I know when I need their help I can count on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection you get from Geek Squad. I always get Geek Squad protection when I buy electronic. It's a piece of mind that my product is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use them and they are very knowledgeable about the product they fix. They made me feel at ease whenever I had a question. Thanks geek squad!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protecton Plan...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good protection plan if you need it for your situation. In our case, the product was used for school and we needed a quick turn around time if a accident happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my brand new laptop and destroyed the power button, it didn't cost me a single cent. After the repairs the laptop was shipped right to my door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i wont buy expensive items without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended always ... wont buy a computer or appliance without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend purchasing an extra warranty on expensive electronics. Need to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a peace of mind when you know you have knowledgeable people there to step in and help when needed!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us!! We appreciate that positive feedback. We're incredibly appreciative that you can put your trust in us if you ever need help. Please let us know if there's anything we can do or answer any questions.

  • Rated 5 out of 5 stars

    Shiny1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having extra insurance on products. Although I usually don't have to use it, it's always nice to know it is there if I ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop ENVY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have the complete money to pay the extended guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great at checking out your item that has an issue and if it's not fixable then you can get a replacement item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't use my whole two years for a laptop I bought I was able to get another instead and had to pay what was left which was kind of cool. It was like an upgrade basically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use the service yet, but just to know that I have this service available to me for any issue with my product is very good to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They completely replaced our computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son spilled his cold drink it ruined the computer and the keyboard and they gave us a brand new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend, never know when one of life's u expected nuances will come crashing down on you. Always purchase the geek squad servics.

    I would recommend this to a friend