Customer Ratings & Reviews

This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++

Purchasing the geek squad is a no brained. When you purchase electronics, you must have a protection plan for the just in case moment

Geek Squad service has always been great. Have not had to use this yet but gives me peace of mind.

Haven’t needed to use it so far but for the price and coverage it’s a great buy to protect my device. A piece of mind purchase.

Quick response and ease of use. The service provided is always quick.

The tech installed my appliances and they did a very good job.

Geek squad folks are just the best. I am so glad there is a Best Buy in England so my son can use their services while he is living there.

Haven't needed to use however my sis highly recommend it

I don't think there's a product that I have purchased not also purchased the Best Buy warranty. The Geek Squad reps (W Lebanon, NH) have always taken care of any issues that I have had.

Have not yet had to use the services for the laptop i bought

I get a warranty on everything I buy from Best Buy!

I love knowing that I am protected should something happen. I am not very techno savvy so am thrilled that I have a team to call for help. Thank you!

This has always worked well for me. The few times I’ve had a problem they have done really well in fixing it. I wouldn’t be without it.

Super nice coverage plan for a nice price. Especially when you have a cat

The agent did great work and talk about other thins they do and gave helpful ideas if i ever had trouble.

It’s always good to have the extra coverage in case of an incident protect you against viruses, phishing, etc.

Happy I purchased the extended warranty. Will be using it this week as we've had some unfortunate issues with our Xbox. Thankful I have the warranty.

The computer itself is very easy to set up. Even though it is probably bigger than most laptops it is lightweight and easy to carry. It runs fairly fast and I have had no problems so far. I also like the different features that are available to use.

Great tbh, the service was fantastic and the service was good

Motherboard in my laptop died after four months. Dropped it off at my local BB, was shipped to repair center, and I had it back in my hands within a week.