Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11945 reviews
(11,945 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good add on to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great to have for the extra added protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best service ever! Needed a repair and even with Covid and the long wait times, I was able to get assistance with my computer repair.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet so can't provide a proper review.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad comes in handy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got the one year protection plan, but now I feel like I should have gotten the three year plan. Just so my computer could be protected.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Lost out last time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best choice for portable laptops, once you drop them it’s to late, last one I dropped was junk, no way to recover data and out the laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome it was great!! People were so helpful too.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Geek Squad for my former laptop and other devices. I love their speedy service and knowledgeable techs. Definitely recommend them!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t beat having protection for a year. Good buy
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. This is my new go-to location.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad never disappoints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the Geek Squad protection. It gives me relief that I don’t have to go through a major hassle if I have issues with my computer.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hasn't been used yet but if the need ever arises in which it needs to be used it will be very helpful
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Much needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved the day. Twice! More than payed for itself over 2 fixes.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For peace of mind, I needed to buy this protection plan. Calling in is great and the people who answer the phones are very helpful.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covers all your electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good protection plan. You hope you never have to use it, but you will be so glad you have this protection plan if the unexpected happens!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
must have for families with wear and tear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have if you have teenagers who are a little questionable of care towards devices and usage.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
asked for extended warranty, got single use protec
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not clarified to me at the time of purchase that the protection is not really extended warranty. Once you use it it is gone - single use.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
GET THE WARRANTY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a must! Worth the extra money. The Geek Squad are so knowledgeable
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Taken Care of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team there got me taken care of, even though geek squad hq was not my best experience. I am thankful for people like the upper rake of geek squad at this Hoover Best Buy.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good, exceeded expectations, buy without fear
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bestbuy where to buy the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing hands down best warranty anywhere. Thank you bestbuy
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend


