4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 11,945 reviews
  • Rated 5 out of 5 stars

    Geek squad laptop setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased that the Geek Squad spent so much time with me to set up my computer. They were very patient answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek squad protection plan. Best thing ever. If you have to use it, they are extremely helpful and knowledgably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protect Everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchase Geek Squad protection for every major appliance and electronic device purchase. It's worth it in the long term!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coverage and gets the work done very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I purchased this. I'm hoping to not have to use this, but I'd rather have it and not need it then need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mind to have Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Geek Squad I don't have to worry if something happens to my computer. They can help me online as well.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mary. Thanks for sharing this with us!! We love hearing this. We agree that it's important to protect your investments. The peace of mind is great to have! If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Must buy great help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for all electronics. The service technicians were great they were nice and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most helpful and informative.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is the best. The service is unbeatable. Great customer service and they really know their stuff. Having the service plan makes it easier to get the problem solved/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a homeowner, it is good to have this kind of help when a problem arises with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad replaced the hard drive in my desk top. There was a cost for item, but no labor. COVID 19 delayed the repair time. Not their fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A valuable team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with all my computer needs. They are courteous and upfront towards me. I recommend getting their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best warranties in the market. Customer service is friendly and no hassle to use it. I always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Good Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help, are patient and solve your problem!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids are hard on technology.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month into distance-learning my daughter broke her school provided chrome book. I definitely don’t want to deal with next three years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the security!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security and the price per year is affordable. Tech is a huge investment and I'd hate for it to go to waste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing i have this service available when and if i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this support you are limiting your ability to stay safe and maximize the product in question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They assisted and fixed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to add because my son always has questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy it again and tell my friend family about the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad to have coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought many computers over the years. the coverage is nice to have as you never know when you'll need it. all previous work was satisfactory

    I would recommend this to a friend