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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 11,948 reviews
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop crashed and the agents fixed it. I'm so blessed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they help with everything it’s is always worth the insurance they get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me out numerous times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe every apple owner should have this because you never know, always get this for my products

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alex. Thanks for sharing this with us! We completely agree that it's important to protect your investments. If you have any further questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I only get the geek squad protection for items that cost a good amount because the times I have had to used, they have been great not much hassle like other places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans with everything. I have sadly had to bring many items back and thank goodness we bought the plan. Must buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item..................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved me wasted money on defects.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Geek Squad on most of my purchases. It has saved me a couple of times in returning defective units for credit on something better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased many items with Best Buy, and you always need the Geek Squad Protection - has helped me out more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had an issue with my computer I went straight to geek squad. They diagnosed it and fixed it within a couple days. Get geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great and very helpful. If anything happens it’s basically covered I would recommend also getting geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This way I always know there is help! Ran into issue transferring, it was bought as present. They have already helped get it solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection 2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then I went from 1 year Geek Protection to 2 years thzts how Good n worth it they're always there to help n fix what I did wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection plan. It’s cheap and worth it because I had accidents and they full replace the unit if they can’t fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is great - hopefully will never need it, but it's comforting to know it's there considering the price of laptops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful if I have a problem with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying protection of products is something I only do with best BUY. go for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure or when I got geek squad but so far I haven’t had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage for piece of mind. You use with 3 devices. I have a daughter in college and she needs her laptop. We have used this plan before and they are very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extensive computer work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son computer needed extensive work. The geek squad repaired everything and it’s like a brand new computer! Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installing new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were fast and very efficient in setting up my new laptop. The help made everything so much easier during this difficult time

    I would recommend this to a friend