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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 11,948 reviews
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wasn't required for this item. I have nothing to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is simple to you. I purchased a hard drive that didn't work out of the box. I simply brought it back to the store and no questions asked I was given a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for protection. Already used it once. Always recommend getting coverage on new things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love GEEK SQUAD products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have if something goes wrong. One of the best in the industry for insurance on your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tech Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for your tech products (TV's, Computers, Phones, etc.). Covers most things that can go wrong....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back-up when your appliance fails you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and resources on hand to help guide through any problems. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant live without the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always very helpful and patient. They try to find a quick solution to my problems. I trust them and rely on their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    firefly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came and fixed my printer as it some how got offline they did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend having Geek Squad. I purchase it on my laptop. I have use before and i am very satisfied with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products, they’ll fix anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t not get this especially with an expensive item. They take care of everything for free, and you’ll get help right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth the purchase and really came in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We buy a HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Everything was so easy my son love it ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for kids online school daughter uses for high school and her business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when you think you don’t need it, you got geek squad to protect your laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Software upload

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is with ease. Uploading needed software with Geek Squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problems yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it have not had to use it yet but i have used one on another item and they replaced my item so i know it really works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection gives me peace of mind. I have a 2 year old who wrecks havock on anything he can get his hands on. That's how he broke my wife laptop. The reason we ended up at best buy picking a new one and protection for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it the protection. Just purchased it for safety reasons. I take good care of my gadgets so hopefully I won’t hv to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COOL COMPANY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE GEEK SQUAD THEY ALWAYS KNOW HOW TO FIX MY DEVICES. THANK GOD FOR THE PROTECTION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this warranty I several computers and other products offer the years, the money it has saved me on warranty repairs is phenomenal, this is a great product.

    I would recommend this to a friend