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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 11,948 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!I would highly recommend the geek squad service plan! They replaced my daughters computer when it had a small issue and we were never without the computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea had not had any accidents to write a review about this. Normally Best Buy/ geek squad have a great return on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only reason I shop at Best Buy is for the warr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea had not had any accidents to write a review about this. Normally Best Buy/ geek squad have a great return on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my Samsung refrigerator. Called for service and response was prompt And repaired like factory warranty. What more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without it...Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never own a computer without it. Love the chat box and they are very knowledgeable and very helpful and so patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service in case I really do spill liquid accidentally on my laptop. A great reassurance

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps & more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend so much money on a laptop you need to get warranty!!! Super important especially because it cost me so much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great option to have since I can be tech challenge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in my sister tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad Because of the savings and the good seevice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this brand. Have had no issues and would recommend it to others looking for value for their dollar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but i like the option because fate is cruel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure i have not had to use this protection but i bought for peace of mind because the computer was for a teenage boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good. My son is using it the item ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection service is amazing. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually did use the service to repair my daughter’s first laptop so we purchased the protection plan for her second laptop too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me fix my microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents serviced my insignia microwave and sorted the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be skeptical about these. But with my high schooler using it, and shall we say, being less than meticulously careful with her stuff, it's a nice security balnket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have on all BB Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all BestBuy products. I would not get any electronic without the support / service. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel that I will be able to use my device without fear that it will crash or that I will be without my device if it breaks. Nothing beats peace of mind.

    I would recommend this to a friend