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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 11,948 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with a new laptop for my dad, and the peace of mind this provides is definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad protection on things in the past and have always been happy. You may never need it but if and when you do, they will take very good care of you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the Geek Squad Protection, it covers all of your accidents. You also get great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick professionals service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a wonderful protection plan, anytime ive gad an issue with anything under this plan, they've fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't purchase an item without the Geek Squad Protection. It gives you piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was very helpful. And explained issues very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good laptop. No problems so far and no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad - always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new technology does not break very often but when it does it can be a huge inconvenience and expense. Geek Squad is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are excellent, I have been able to bring in my item, and have a fixed item in a few days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection in this gives you a what is needed for accidentally screwing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad great when you need help with stuff they help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, fast service, would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this service as of yet but it is good to know that I'll have it, within 2 years, if I need it. Better safe than sorry.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We completely agree that it's important to cover your investments just in case. We hope you don't need to use the plan but will be here for you if you ever needed it.

  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money, it is easy to have a accident so knowing that I have this protection makes me feel much better about using the product. My investment is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to protect you’re devices so you can see if you may need to have it replaced or fixed without paying for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so thankful that this is offered by geek squad and is easier to use than any other protection plan I have ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the warranty yet. So far, I have very good experiences with bestbuy customer services, technicians, and representatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, l get all systema check , and good advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They took care of me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed to use the warranty Best Buy stood by me and took care of me. What else could ya want.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're happy that we could help you out. If you have any questions, feel free to reach out!

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection is something to remember when purchasing an electronic device

    I would recommend this to a friend