4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 11,948 reviews
  • Rated 5 out of 5 stars

    GEEEKED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Company. Also the name is pretty cool alright

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have geek squad services, gives me some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love have an extra warranty on my products. I have always been happy with the service I have received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy geek squad protection when buy items from Best Buy.. they have never let us down! I purchase big electronics only from Best Buy for this reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am flad that i got this 2 year protection for my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection package is a must in all purchases. You never know what will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gives a little relief

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used to not get the extra protection. i changed my mind when i saw my wifes tv mess up. she had geek squad, and they replaced the tv even after it was 2 years old. nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never needed them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new laptop. But never ended up using them so can't really say whether they're good or not. It was nice to know though that I could call them up if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent used yet but rather be safe than sorry for a laptop heading to college. have geek squad for home desktop they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for 2 laptops. Definitely makes me feel more protected. The GeekSquad team at 2 locations have done great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent on accidental protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son will have his computer for the next three years in college and not have to worry about having to replace it with this production

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection, whether you use or not. We know the value of having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection, whether you use or not. We know the value of having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection, whether you use or not. We know the value of having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Computer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer! Appreciated the help of Best Buy staff and Geek Squad tech team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 3 year if you have the cash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the 3 year its a great deal. I had to use the coverage on a laptop, vr headset and a tv replaced no issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt include software malfunctions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be warned this doesnt cover if there is a software malfunction on your computer, they will try and sell you the total tech coverage which is an additional $199. My laptop is a game software and windows 10 was overriding an update that the computer needed and they wanted to charge me for it after i had the geek squad protection. I was not happy need less to say after almost an hour my laptop was fixed and I didnt have to pay anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adgents are very helpful. Willl set up your computer software for you. Never have enough coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good back up plan to have just in case something happens

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get it, just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and hope I don't have to It's a bit pricey though.

    I would recommend this to a friend