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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 11,948 reviews
  • Rated 5 out of 5 stars

    Needed assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the product that this is for, this is much needed. You never know when an accident may happen or just need that support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad service team is efficient and they take the time to explain what can or cannot be done with your device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get it, just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and hope I don't have to It's a bit pricey though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased protection for a number of my products, and whenever I've had to use it, it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty that provides all the coverage you need for problems & accidents that you may encounter. Excellent coverage for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I don't buy items unless they include protection. Even when I have had to use Geek Squad, their service is quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use the protection plan but if I do I know it’ll be worth it rather than having to pay for the all the repairs in it out of pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. It took no time to get my last laptop repaired. Easy process to navigate. Geek Squad inside Best Buy Peoria is top notch.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. People is very helpful when something goes wrong with a item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually do not purchase this stuff but felt with a little information from the staff it would be worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this service is great, im hoping i dont need to use it but the extra peace of mind helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got extra protection for s chromebook. Kids use it for school so since accidents happen it seemed a good idea to have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Accidental Geek Squad Protection for my electronic devices. They even cover power surges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transfer my data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilled a drink on my laptop, and I had to buy a new one. Geek Squad was able to transfer data from my old one to my new lap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy, it covers alot and geek squad can fix alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t have to use the warranty but if anything I’m glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent shared valuable information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so good at instructing us on how to use the computer, it made this the best computer buying experience ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have because you just never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were very helpful in assisting me in setting up my new laptop. appreciated the quick service and patience.

    I would recommend this to a friend