Customer Ratings & Reviews

They are So helpful. Always get what I need from the team.

I havent needed the services so far but feels great to know i have protection.

Good deal this is just one of those cases if you really needed it or not.

Love it! Works great, fast love the touch screen feature

The agents at Geek Squad were very professional and competent. Their interaction helped me to learn more about my laptops.

I always try and insure my equipment for the unexpected waiting to happen.

Best for the protection needed. Already had to use, was easy to get our computer fixed and was done in a timely manner.

Husband always gets this because son is clumsy. Son has a habit of being clumsy everytime he has something expensive in his hands.

I love their warranties. Have had to use one or two in the past and have always had great resolve and great customer service.

But, it was nice to be able to purchase it, This was for a high end laptop, so I felt it was worth it to have a little insurance.

I had to use it for a laptop, which got fixed. I appreciate that they don't talk to you like you're stupid. It's worth noticing when not all "techs" are that way.

Geek squad is one of the best better companies so good

On an expensive purchase always get the insurance. I spilled water in my computer and happily received a new one.

I've used service plans through Best Buy before and had great experiences. Just got one on my laptop and am glad I did. Protecting the touch screen alone is with it.

Accidents happen... and this protection will help you never cry over spilled milk. Better than “bounty” the quicker picker upper.

Great quality and compatible with latest technology.

Decided to get the three year warranty instead of the 2 because there was a discount. Hopefully I won't have to use it any time soon!

I only had to call Geek squad once by phone when dealing with a tv/sound system hookup issue. They answered my questions and I was off and running.

I haven't used them yet but I'm looking forward to not having to use them as long as there is no problem with The product.

My husband bought his first laptop, and wanted protection that he wouldn't need to worry about very much. Best Buy's Geek Squad had a very good reputation. The Best Buy is two miles from the house, and he wanted to make certain he could get help if I wasn't home. He hasn't used the repair function of the warranty protection, However, the Geek Squad team has answered his questions when they aren't too busy.