Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11948 reviews
(11,948 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Repaired my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad associate was not knowledgeable about the system and how the warranty works
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2139 Leo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With my new product I look forward to get help if and when I need it with me geek squad specially gotten the 1 year warranty
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have yet to avail of this purchase and its purpose but we find ourselves at ease knowing that Best Buy has great service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad we have this!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad has been very helpful in handling all our devices!!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get Geek Squad Protection for a student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection on a Chrome book for a student is a good investment - they replaced a damaged Chromebook
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Trust the squad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always utilize Geek squad for all of my bigger purchases. Peace of mind and knowledgeable person to work on and protect my purchases.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, very efficient and cordial on there help.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice to have if needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice insurance in the event of being hacked or other problems beyond my computer skill set. Have not had to use except for the day one, getting things setup.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Feel more secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this extended protection, This computer should continue to be useful for its life
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Helped replace my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful with my first broken computer that was sent to me.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Grate people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing! Hey do such a good job I never have to worry
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a go to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're new to Best Buy, trust me, you want their service plan! It's always worth it & they always provide the best service! They make it right or they make it new!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Absolutely Essential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this four times over the past year because the laptop I bought was trash, but this is the only thing that has saved my purchase from being a waste
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not buy a laptop or iPad without also getting the Geek Squad protection. My iPad stopped charging after 8 months and Best Buy ended up just sending me a new one.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy warranties. There are no hidden fine lines and they commit to what they say. Awesome store to shop at.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is well worth the money I was curious at first but I do not regret the purchase I recommend it to everyone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geed Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By smart this service is important for all the devices you get!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! I would really recommend it to anyone piece of mind.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad are great people to get help from
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Greek Squad are always willing to help you with anything you need help with, just a great bunch of people to get help from.
I would recommend this to a friendRated 5 out of 5 stars
Feel relieved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife lets the grand-kids use the computer ages 9 and 13. Was worried about the 9 yr old, a little clumsy. Not worried anymore.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend


