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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 11,948 reviews
  • Rated 5 out of 5 stars

    Gg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. G. G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for when I bought my last laptop. It is a good feeling to know you have insurance if something goes wrong with a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set-up my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set-up my new laptop and made sure everything was working right. It's good to know the Geek Squad is ready to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the protection for my laptop and the price is great for the Geek Squad expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of warrenty especially for bestbuy they always deliver. With no hesitation always get their warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a laptop, camera, etc... without the geek squad for at least 2 yrs preferably 3, bcuz cost out of pocket to replace is a joke in this market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff-Geek Squad Support Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Geek Squad Support because the cost was reasonable and previous Geek Squad use has been very favorable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased his protection. Not very mechanically inclined when it comes to tech. Geek squad are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always best to get some warranty/coverage for a device as accidents tend to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the plan, always get the plan, the plan is your friend, embrace the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan covered my son’s Chromebook replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek service my appliance everything is good. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped a lot! Only missed one thing installing Office 365. And we don't know how. Otherwise they are a great group of Agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I bought warranty for my daughters computer . She was able to get new computer when it wouldn't charge correctly and they couldn't fix the problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are amazing as I use them for my laptop needs. Therefore, I purchased this service for my grandson laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always was told to get protection on all electronics use for the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection save me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised its transferable, my laptop was replaced the accidental protection was transferred to the new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, Geek Squad for offering this 1-year protection plan. It may come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided full coverage of my product; I can't say thank you enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use it yet but I hope the service is great.

    I would recommend this to a friend