Customer Ratings & Reviews

I haven't use it yet but I hope the service is great.

Love working with the qeek squad they are very helpful. I do hate having to make an appt before going in

This extra protection can come in so handy when you have issues and need the support.

I know what they can do, their reputation precedes them. I have not used them yet..but if I do, I am glad I have them in my corner!

Worth the cost for a $99 chrome book. My son broke his previous one so this will definitely come in handy.

The Geek Squad are knowledgeable and patient with the customer. The Geek Squad is my go to guys for all electronics and more.

You can never go wrong with a warranty! I am glad that the agent talked me into getting it!

Very helpful and quick to answer questions about the chromebook

We keep purchasing Geek squad coverage because they stand by their products and, if a repair isn't done right, they will do it again.

it pays to purchase the extra warranty on anything you buy!

Got it just in case, knock on wood never used them yet.

I needed a computer during COVID. Customer Service went above and beyond. I have always used HP products. Love this computer.

Always get Geek Squad protection for a student's Chromebook - so many things can happen, well worth the money

Great plan. Everyone who has a child at home should get it.

Good coverage plan, I purchase these plans with a lot of higher prices electronics, just because you never know

What can I say? Get the warranty it’s better to have it then not need it then to need it and not have it.

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Best Buy has the best warranty service. Definitely worth spending little extra for your product protection

Love the idea that both my college students don’t have to worry about accidents they are covered! Peace of mind is great and so is the geek squad service

I used their services and everyone is nice. I had a new person being trained in and she didn't get the notes right and so I had to make multiple trips to the store and all the issues with my computer did not get fixed. I had to come in for another attempt at fixing the issues and now they have my computer again for weeks. It's frustrating and there are other fixing companies that do quicker turn arounds if you don't have the ability to let go of your computer for weeks.