Customer Ratings & Reviews

agent was very helpful in connecting the printer to my new computer

Always good to have just in case! You never know what could happen!

Came with purchase! Added Bonus. I guess if I needed it.

This is a good deAl just in case something happen to your devices and for your device protection

So happy we got this service, it has already come in handy several times. Thank you Geek Squad!!

We all have accidents and it is nice to know that you are covered.

Haven’t had to use it yet but better to be safe than sorry, right?

This protection has saved me several times.A great idea to buy it.

definitely buy it. free repairs for 3 years for simple accidents

definitely buy it. free repairs for 3 years for simple accidents

Beterr sure than sorry,great service when you need it.

the product is excellent you will surely love it .

the product is excellent you will surely love it .

Wish it weren’t so expensive but overall it’s worth it, haven’t needed to used it yet

this is a must have since i have children a warranty is important

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

Protection plan for computers or any electronics is a must have

Glad to know if I need this service that it is available to me.

The only concern i have is the battery life , i will see with week how it is going with the battey life.Hopfully it stay 8 hours working.

grateful for the squad which has saved me before, really feel much more secure knowing they are there