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  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Accidental Geek Squad Protection

SKU:
5802715
See Details

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 11,957 reviews

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful. experienced associates.best customer service

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that Best Buy makes good on their protection plans

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • no warranty for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guess the sales person lied ( big shock). bought the 4 year and brought in laptop because the speakers stopped working they need to ship it out it will take three weeks. will not ship back to my kid at school after repairs asked to just refund me for the protection plan and ill keep the laptop

    This review is from 4-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for when the product you buy they refubish your item and they do a rgeat job. thanks !

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is worth the piece of mind! If the battery goes, it would cover it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A must have for every device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need the Geek Squad! They can fix anything. Excellent service.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing I have the geek squad to call on for help brings peace of mind.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • What they don't tell you...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What they don't tell you when you purchase the 3-year protection plan is that it takes on average 5 weeks (what the Geek Squad agent told me) to complete the repair. They have to ship the device out to their central repair processing center. When I think about it, I paid $320 for this service two years ago, which from a time value of money perspective is not that different from the amount I'd have to pay right now to a third-party repair business to replace my cracked laptop screen. The only difference is that the third-party repair guy would fix my laptop much faster than the 5 weeks offered by Geek Squad! This protection plan is worthless.

    This review is from 3-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us on this. I apologize for the misunderstanding. It's always frustrating when communication falls through. Generally, for most computers we ship out for repair, we expect them back within 10-14 days. That change depending on the severity of course. We'd be happy to answer any further questions you may have. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 if you need any assistance.

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need to use Geek Squad. It is a good protection to have.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty not much questions asked it gets replaced or repaired easy

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am not very computer techie this is an absolute must for me

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Easy set up and clear audio. Must buy!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm an Apple user, thought there would be less confusion buying/using a different type of laptop.... but it was a necessity for the software.... if this is also my support program, its wonderful!!! if not, a protection plan always benefits me... i'm hard on my devices...

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Keep safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping devices safe and secure keeps me relaxed about any problems.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the warranty right before it expired. I'm glad I got it.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything goes wrong I know I can just call geek squad

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love those geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those silly roustabouts realllllllly know how to save the day!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lets me have an extra usb port on the laptop. Works well.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection and pricing for service plan. highly recommend it

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Fast, good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me set up my laptop and showed me things I wasn't aware of

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 510, Showing 10,181-10,200 of 11,957 reviews
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